Anne Lennie Counselling Stroud, within easy reach of Cirencester & Gloucester

FAQ

What should I expect from the first session?

The first session is an assessment which will give you the opportunity to talk about why you wish to have counselling. We can discuss whether I will meet your counselling needs or whether you may benefit from a referral to another practitioner.

How often will I have counselling sessions?

Counselling sessions are normally weekly and last for 50 minutes for individuals and one hour for couples.

How many sessions will I need?

This will be discussed at the first session. Some people feel that six sessions is sufficient whilst others prefer to have more open-ended therapy.

How much will it cost and how will I pay?

The fee is £45 for individuals, £35 for students and £55 for couples. Fees by cash or cheque are paid at the beginning of each session. BACS payments are due on the day of the session.

Is the service confidential?

Confidentiality is an important part of the counselling service. However on rare occasions there are exceptions to this rule where information may be shared with a third party. These include the client giving consent for the counsellor to disclose information, if the counsellor believes that the client or third party is at risk or in danger of serious harm or if the counsellor would be liable to civil or criminal court procedure if information is withheld.

Do you keep records?

I maintain brief factual records of the contact I have with my clients so that it is possible to provide a professional, effective and safe service. These records are kept separately from their contact details. In accordance with the BACP Ethical Framework of Good Practice I adhere to strict principles of anonymity in the record and do not include any information which would identify the client.

You have the right to ask to see the information I hold, or to ask me to delete it, other than what I need to retain for legal purposes to do with running a business.

What if I cancel a session?

A fee of £20 is due for missed sessions for individuals and £25 for couples if less than 24 hours' notice is given. If more than 24 hours' notice is given there will be a charge of £10 for individuals and £15 for couples as the normal session time is kept open for you alone.

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